And then, through... We just got back from a great vacation in Punta Cana, staying at the Royalton Bavaro Resort and Spa. We would have loved for you to approach our customer service department while you were here. The service in Grazie and Hunter's is very poor.The facilities are good and the beach is amazing. We ordered room service a couple of times and was very good. Arriving at the hotel our bags were instantly tagged and taken care of. Our 2 grandsons were instantly in love! Having your room key on your wristband made it easy with peace of mind. We would be delighted to hear suggestions on how to improve this activity in order to enhance our guest’s experiences.Regarding the wet floor, we always indicate danger areas with a yellow cone. Cons: The vendors who set up a few day a week basically stand in front of you and get in your face to see their products. Taxes and fees that are shown are estimates only. My husband really like Jose, Juan, and Carols at the DC beach bar, Juan at DC beach grill, and French Fry at DC swim up. We are sure it will make him very happy!We are sincerely looking forward to the pleasure of welcoming you, your family and friends again in our Royalton Bavaro and assure you that you will enjoy even superior services and facilities on your next visit.Regards,Daniel de SantiagoGeneral Manager Royalton Bavaro Resort & Spa. Had to lug all of our bags over to DC lounge to do the final check out and no one ever offered to take them up for us so we had to book it up front so we could make our transfer. We took our daughter, husband and their 2 sons, 12 and 6. Nibbles food truck was awesome. Book now! See 4,735 traveler reviews, 5,866 candid photos, and great deals for Royalton Bavaro Resort & Spa, ranked #36 of 152 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. Best fries I ever had. Arena Gorda, Playa Bavaro, Punta Cana, 23000. Whether it was the incredibly rude unhelpful staff, lazy river pool bar sick smell, pushy sellers around the pools, unavailability in the restaurants, having to pay big tips to get a table, terrible service and sometimes extreme rudeness. Sincerely,Daniel de SantiagoGeneral Manager Royalton Bavaro Resort & Spa. We are proud of this kind of service and there is nothing more heartwarming for me and the Team than to hear that our guests appreciate the effort. This hotel offers an outdoor pool, an outdoor pool, and an outdoor pool. Best fries I ever had. Vibe team, foam party & shows were good.We visited the Royalton St Lucia last year and we absolutely loved it, but this was a completely different experience! Also, my son is on formula and we found that the staff were so understanding that they would leave cases of bottled water to use as we would go through them more. We are very pleased to know that we exceeded your expectations and that you had an excellent vacation.Our butlers go out of their way in order to please every single need of our guests. Thank you Juan!!! Royalton Bavaro Resort & Spa: December 2019 - See 4,665 traveler reviews, 5,625 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. Wish this was a little more clear. Ladies Trip 2019 Royalton Bavaro: Royalton Bavaro Resort & Spa - See 4,541 traveller reviews, 5,469 photos, and cheap deals for Royalton Bavaro Resort & Spa at Tripadvisor. We are sure it will make them very happy!We are sincerely looking forward to the pleasure of welcoming you again, your family and friends in our Royalton Bavaro and assure you that you will enjoy even superior services and facilities on your next visit.Sincerely,Daniel de SantiagoGeneral Manager Royalton Bavaro Resort & Spa. Super blue and clear water with almost no seaweed. To make the most of the location, there's a … We are happy to read that you had such an amazing vacation.We love it when our staff contributes to make your holiday special. DC lounge was a convenient meeting place for our family and friends to have a before dinner drink or a snack. Also, the shop staff don't work for the hotel are incredibly rude, provide no eye contact, follow you around the shop as if you were a criminal and never have any change so they can rip you off.We only received evening turn down service 3 nights out of 14 & our room mini bar was only stocked if you called them and gave them tips. We are sure it will make him very happy.We are sincerely looking forward to the pleasure of welcoming you again in our Royalton Bavaro, and assure you that you will enjoy even better services and facilities on your next visit.Best regards,Daniel de Santiago General Manager Royalton Bavaro Resort & Spa. DC lounge was a convenient meeting place for our family and friends to have a before dinner drink or a snack. Royalton Bavaro Resort & Spa: Royalton Bavaro 2019 - See 4,737 traveler reviews, 5,716 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. Vacation 2019: Royalton Bavaro Resort & Spa - See 4,541 traveller reviews, 5,469 photos, and cheap deals for Royalton Bavaro Resort & Spa at Tripadvisor. Check prices, photos and reviews. Royalton Bavaro Resort & Spa: December 2019 - See 4,665 traveller reviews, 5,625 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. This place is set right on a beach, so there's only a pocket of palm trees between you and the latte-coloured sands. We are proud of this kind of service and there is nothing more heartwarming for me and the Team than to hear that our guests appreciate the effort. We loved breakfast at Ocean Side and sitting outside near the beach, looking out over the ocean. more. We are going to share your comments with the whole staff, especially the ones you mentioned. Infos sur l'hôtel: Royalton Bavaro Resort & Spa . Took about 30 minutes at the beginning of the week and then went up to a hour at the end. Please accept our apologies if they did not behave properly. I didn’t catch the guys name who was always in there but he worked hard and was very kind. During your stay, you'll be within walking distance of Hard Rock Golf Club at Cana Bay. ANOTHER thing, we were even being hunted in the lazy river by a resort LIFEGUARD requesting us to get him 2 gin & tonics! Well-known for its luxury environment and proximity to great restaurants, Royalton Bavaro Resort & Spa - All Inclusive makes it easy to enjoy the best of Punta Cana. 1 Room / 2 Adults . Juan was amazing and thoroughly explained everything to us. We all had a lot of fun talking to him and getting to know him everyday. Dear guest,We would like to thank you for the time you took to let us know all these details about your recent stay. Access to the water park was a lot of fun as well- we walked there and back- about 30 minutes each way. Knowing how an incredible your experience was here makes us really happy!We are delighted to read that you spent a most wonderful holiday in our property and that our restaurants, accommodations, grounds, staff, and beach were to your fullest satisfaction.We are sincerely looking forward to the pleasure of welcoming you again, your family and friends in our Royalton Bavaro and assure you that you will enjoy even superior services and facilities on your next visit.Sincerely,Daniel de SantiagoGeneral Manager Royalton Bavaro Resort & Spa. Royalton Bavaro Resort & Spa- All Inclusive, Punta Cana Royalton Bavaro Resort & Spa- All Inclusive, Punta Cana, current page. - Duration: 12:33. December 2019: Royalton Bavaro Resort & Spa - See 4,540 traveller reviews, 5,469 photos, and cheap deals for Royalton Bavaro Resort & Spa at Tripadvisor. We would just keep walking and tell them we had no money and they’d leave you alone, but still annoying. 11:32. This video is unavailable. The staff is so friendly and always have smiling faces. It would have facilitated us being able to help you in a timely manner.Finally, we greatly regret the situation with you in one of the hotel stores. We are thrilled to learn you enjoyed all our facilities. They have a decent selection of booze. Super blue and clear water with almost no seaweed. Tropical breezes almost every day. *My husband and niece got kicked out for being in their swimming suits (which I understand), but then we saw MULTIPLE other people walk in with theirs and nothing was said. The 730-room Royalton Bavaro Resort & Spa is a sprawling, luxury all-inclusive located on a beautiful fine-sand beach that’s about a 20-minute drive north of Punta Cana. He took us around the resort and explained everything to us very clearly and then took us to our rooms and explained some of the room details such as the TV’s, air conditioner, safe, etc. The overall experience was so good that we are making it an annual trip to this resort and inviting other family members to join. He introduced us to our Diamond Club butler, Victor, who’s experience, professionalism and attention to detail clearly was evident. I didn’t catch the guys name who was always in there but he worked hard and was very kind. You always feel that you are their highest priority. We are going to share your comments with the whole staff, especially the ones you mentioned. We sincerely value your comments. We recommend staying here, we will be back for sure.Cheers in 2019More, Dear guest,Receive kind regard from Royalton Bavaro Resort & Spa,Thank you for giving us the opportunity to receive you at our wonderful hotel and for your kind review. I travelled with a 5 month old, a 10 year old, and my husband. The food was great, and no complaints about anything. Read more than 550 Expedia Verified Reviews for Royalton Bavaro Resort & Spa- All Inclusive in Punta Cana. Review tags are currently only available for English language reviews. Thank you Juan!!! We met some nice staff that did their jobs properly & always smiled such as Paola, Jean Carlos, Glegny, Rosa, Jeremias & Katty. We continuously train our staff, and we have already shared your review with our managers. We stayed Diamond Club for both rooms and are looking to stay here again in the future. Royalton Bavaro Resort & Spa: Vacances du 5 au 13 octobre 2019 - consultez 4 719 avis de voyageurs, 5 675 photos, les meilleures offres et comparez les prix pour Royalton Bavaro Resort & Spa sur Tripadvisor. *My husband and niece got kicked out for being in their swimming suits (which I understand), but then we saw MULTIPLE other people walk in with theirs and nothing was said. He took us around the resort and explained everything to us very clearly and then took us to our rooms and explained some of the room details such as the TV’s, air conditioner, safe, etc. Royalton Splash Punta Cana is perfectly situated in a lush tropical setting, offering Royalton’s signature All-In Luxury® features including luxurious accommodations, world-class reservation free dining, and unparalleled service that perfectly fit into the genuine and magical ambiance of the Caribbean coast. Opened in January, 2018, the Royalton Bavaro Resort & Spa offers a luxurious all-inclusive experience in Punta Cana. Enjoy free WiFi, free valet parking, and an outdoor pool. Ask travelmom416 about Royalton Bavaro Resort & Spa, Ask 45152tep70 about Royalton Bavaro Resort & Spa, Ask John L about Royalton Bavaro Resort & Spa, Ask CJMC8785 about Royalton Bavaro Resort & Spa, Ask WorldTraveler6645 about Royalton Bavaro Resort & Spa, The Leading Hotels Of The World in Dominican Republic, BlueBay Hotels & Resorts in Dominican Republic, Luxury Bahia Principe Hotels in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, Be Live Experience Hotels in Dominican Republic, RIU Hotels & Resorts in Dominican Republic, Adults Only and Adult Friendly Resorts Punta Cana, Punta Cana Adults Only All Inclusive Resorts, Punta Cana Adults Only All Inclusive Hotels, Hotels near Spa - Luxury Bahia Principe Esmeralda, Hotels near RIU Room Escape Games Punta Cana Code to Escape. Royalton Bavaro Resort & Spa: Spring Break 2019 - See 4,739 traveler reviews, 5,716 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. He introduced us to our Diamond Club butler, Victor, who’s experience, professionalism and attention to detail clearly was evident. I came to play at Royalton with my tennis pro buddy Juan.Great guy to hit with.Very good at helping my game and I am an advanced level player.Check it out and make sure you play early in the morning with his 9am clinic. On the hotel feedback night, we still experienced very poor service and even had one member of staff asking us to mention his name on the form again with a bit of attitude.Some staff told us that the rude members of staff didn't want to serve or pick up after the clients. Check prices, photos and reviews. KVS Travel 5,989 views Dear guest,We are very grateful that you have visited us and for your wonderful comments. We are sure it will make them very happy.We will be glad to welcoming you again to our Hotel and assure you that you will enjoy superior services and facilities on your next visit.Cordially,Daniel de SantiagoGeneral Manager Royalton Bavaro Resort & Spa. After waiting for my bag to arrive in my room for nearly 2 hours and repeated calls to the reception desk no one knew where my suitcase was. Royalton Baravo Vacation: Royalton Bavaro Resort & Spa - See 4,586 traveller reviews, 5,531 photos, and cheap deals for Royalton Bavaro Resort & Spa at Tripadvisor. If you’re traveling without kids, one of the most appealing all-inclusive resorts in Punta Cana is the Iberostar Grand Hotel Bavaro.It is a peaceful, idyllic oasis on Bávaro de Punta Cana Beach. Good for kids. Check availability now! Go through him if you want to do any water spots. He took us around the resort and explained everything to us very clearly and then took us to our rooms and explained some of the room details such as the TV’s, air conditioner, safe, etc. Dear guest,We sincerely appreciate that you have taken the time to write such a nice review at our Royalton Bávaro Resort & Spa resort. Date of departure. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Our bellboys sincerely care for all of our customers, which is why we find your comment a bit surprising. Rest assured we will look into this matter and take corrective measures.We would really appreciate the opportunity to welcome you here again and please rest assured that we would do everything in our power to ensure that you have an unforgettable experience with us during your next visit.Sincerely,Daniel de SantiagoGeneral ManagerRoyalton Bavaro Resort & Spa. We went during a downtime and never had to wait in line and also received excellent service. Rio restaurant has the best food & service. The beach is beautiful and there’s tons of interactive activities to do. I didn’t catch the guys name who was always in there but he worked hard and was very kind. However, we understand that it can get slippery and we try hard to dry all the floors as soon as possible.We would also like to extend our sincere apologies for the impression you may have had regarding our Bellboy’s service in our Diamond Club. Royalton Bavaro Resort & Spa: Christmas Vacation 2019 - See 4,541 traveller reviews, 5,469 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. we found that we couldn’t swim in it 3/7 days but that’s just due to the time we’re visiting. Thank you Victor, you were amazing all the way to checking out and leaving the resort!! We stayed Diamond Club for both rooms and are looking to stay here again in the future. Juan was amazing and thoroughly explained everything to us. Royalton Bavaro Luxury Diamond Club Swim-Up Suite Punta Cana Dominican Rep & Lazy River 610-334-1917 - Duration: 8:32. Arena Gorda Beach is minutes away. We were amazed that we pretty much got up around 7-7:30, ate a small breakfast, and we still had pickings of any seats ANYWHERE....at the pools at the beach....it was great!! Dear guest,We would like to thank you for your feedback about your stay.However, we are really sorry that your experience wasn’t the best. 12:33 . There’s a good selection of restaurants and food selections to fit most palates. Best fries I ever had. View deals for Royalton Bavaro. Staff walks around and serve you drinks as well. Royalton Bavaro Resort & Spa: Superbes vacances du 28 février au 7 mars 2019 - consultez 4 580 avis de voyageurs, 5 524 photos, les meilleures offres et comparez les prix pour Royalton Bavaro … One of five Princess properties in the area, the upscale 270-room Punta Cana Princess All Suites Resort & Spa is an adults-only all-inclusive geared toward couples and groups of friends. He took us around the resort and explained everything to us very clearly and then took us to our rooms and explained some of the room details such as the TV’s, air conditioner, safe, etc. Royalton Bavaro Resort & Spa: December 2019 - See 4,708 traveler reviews, 5,670 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. He introduced us to our Diamond Club butler, Victor, who’s experience, professionalism and attention to detail clearly was evident. Our 2 grandsons were instantly in love! The staff is so friendly and always have smiling faces. We are going to share your comments with Paola, Jean Carlos, Gleny, Rosa, Jeremias & Katty. This hotel is a great place and there is a ton of good views. He worked with us on times we prefer dinner and then made all of our reservations for the week!! Having your room key on your wristband made it easy with peace of mind. There’s also many little ledges all over the place that you can easily trip on if you’re not paying attention. Number 0 Persons 0 Rooms Occupation is incorrect. Thank you Victor, you were amazing all the way to checking out and leaving the resort!! I like tequila had to pay for a little better tequila, Patron and Herradura (both Reposado) but it wasn’t priced too bad at all. Access to the water park was a lot of fun as well- we walked there and back- about 30 minutes each way. Experience the best of all-inclusive resorts in Punta Cana with Royalton Bavaro Resort & Spa, offering dream Caribbean getaways for families, couples and singles. We stayed our last name and they took us over to a private seating area where all of our check in process was handled professionally and swiftly. Une expérience unique, personnalisée et épanouissante s'offre à vous, dans un cadre absolument idyllique sur l'une des plus belles plages de la République Dominicaine , à Punta Cana , Playa Bavaro. It is the best motivation to continue offering that quality service that characterizes us!We love it when our staff actively contributes to improving our guest´s holidays. My family and I just arrived from a 7 day stay at the Royalton Bavaro and had an overall AMAZING experience. Check prices, photos and reviews. I didn’t receive any conclusive response to the investigation during my stay and on my day of departure was told that someone will contact me. For travellers visiting Punta Cana, Royalton Bavaro Resort & Spa - All Inclusive is an excellent choice for rest and rejuvenation. * Loved the DC pool which is right on the beach so you can go back and forth. Punta Cana is known for its gorgeous beaches and tropical setting. Royalton Bavaro Resort & Spa: Nouvelle hôtel à voir - consultez 4 593 avis de voyageurs, 5 531 photos, les meilleures offres et comparez les prix pour Royalton Bavaro Resort & Spa sur Tripadvisor. My sister had a destination wedding at the Royalton Bavaro in Punta Cana, Dominican Republic. Pros: The beach was the best I have ever seen! She was the best! Firt we are 4 couples in a birthday getaway, we reserve for royalton bavaro swim out rooms 10 days before the trip they contact us to tell us that the royalton bavaro still closed for the day of our trip and they offer us royalton punta cana or royalton hideaway intead . I didn’t catch the guys name who was always in there but he worked hard and was very kind. Zen was our favorite overall, choosing Carte (order from menu) instead of Show (hibachi).Most restaurants and shops are up in the main part of the resort which is a pretty good distance from the hotel rooms which are closer to the ocean. Tant les familles que les couples et les personnes seules y vivront des moments inoubliables. We stayed our last name and they took us over to a private seating area where all of our check in process was handled professionally and swiftly. Ratings based on 550 Verified Reviews… We assure you that the circumstances you described are not consistent with the high standards that we strive to provide. The beach is amazing here and the water was amazing this time of year. Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Our guests praise the restaurant and the helpful staff in our reviews. 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